September 20, 2020
Clickongh

ATOA Ghana organises training for Travel Agents

An umbrella organisation comprising of Tour Operators, Africa Tour Operators Alliance – Ghana (ATOA) Business Bureau, has organised free virtual training for all Travel Agents in Ghana and the rest of Africa.

The training emphasised on how agencies could handle Travel, Hospitality, and Tourism businesses with the new normal during and after the coronavirus pandemic (COVID-19). 

The program was organised on Friday August 21, 2020, through a webinar on the theme, “Travelling within the New Normal: Tourist Behaviour, Business Resilience & Rebound Strategies”.

It was sponsored by Pacific Global Destination Management and powered by ATOA.

he training was aimed at enlightening members on critical areas of development and creating networking were each member can connect with other team members.

The participants, who were from Ghana, Nigeria and Kenya, acknowledged the benefits of the various thematic areas tackled by the facilitator, which included national and international membership and recognition as promised by the company.

Challenges

A Licensed Industrial and Organisational Psychologist, and Lead Psychologist for Ghana COVID-19 Response Team,
Dr. Collins Agyemang Badu, who was the main facilitator, highlighted the major challenges the COVID-19 pandemic caused for Travel Agents.

He advised the participants to develop new skills that would propel their activities irrespective of the dangers associated with coronavirus.

“This capacity-building training which was sponsored by Pacific Global Destination Management and powered by ATOA enlightened members on critical areas of development that should be appreciated and observed during this period of COVID-19 spread in tackling businesses.

“The participants also had the opportunity of securing discounts for subsequent training programs that would be organised by ATOA, stand the chance of negotiating tour rates at wholesale prices accompanied by flight, and hotel attractions according to ATOA.

“Through effective networking, they would also enjoy better terms of service from Airlines, Hotels, and other suppliers along the value chain, he added.

ATOA
Gideon Asare, the Managing Director (MD) of Adansi Travel is the Technical Head while Radia Adama Saani, Chief Executive Officer (CEO) of MonoTouch Travel Ltd is Head of Corporate Affairs, and Michael Ako-Nai, Chief Executive Officer (CEO) of M&M Global Travels, a Member.

Other Advisory board Members of ATOA include the Country Director of Kenya Airways -Ghana, Anthony Safo, Media Personnel & CEO of Kaya Tours, Aggrey Abeiku Santana, and some few others.

The Executive Board Members & Management team who initiated the training program to commence ATOA activities are, Vera Metzler-Hinson. She is the Chief Executive Officer(CEO) of Aviation Business Series, as Acting Executive Director.

To become a member of ATOA, please visit: atoaonline.com to register.

Source: General News

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